Setting up on a network with a login portal

Important: Wyze devices do not support enterprise WiFi or WiFi setups that use a portal page. Wyze does not endorse or provide support for this setup. The instructions below were written by forum moderator, Loki. If you have issues or questions, visit our Wyze Community to inquire with the forum moderator. 

Please note that we have learned that the instructions and images here are using an outdated firmware version for this router.

How to Connect Wyze Cam to WiFi with a Portal Page using a GL.iNet Mini Router

Wyze Cam can only connect to 2.4GHz WiFi networks with WPA/WPA2 password protection. Wyze Cam cannot connect to WiFi networks that have a portal page (also called a landing or login page) where the user must accept terms and conditions and/or enter login credentials or payment information. This type of WiFi is commonly found in hotels and other public places. The reason Wyze Cam cannot connect to this type of network is that the camera has no web browser interface allowing the user to enter the required info.

It is possible, however, to connect Wyze Cam to this type of network by using an inexpensive travel router such as GL.iNet as an intermediary bridge between the camera and the public WiFi network.

The instructions below are based on the GL.iNet  GL-MT300N-V2 router.

Initial Setup of the GL.iNet Router

Follow the setup instructions found in Quick Start Guide that accompanies the GL.iNet and can be found online here:

http://www.gl-inet.com/docs/

First, power up the GL.iNet by connecting to a computer USB port or a user-provided USB power supply. Once the router is powered up, connect your device (phone, tablet or computer) to the WiFi SSID printed on the bottom of the router (e.g., “GL-MT300N-xx-xxx”) using the WiFi password (key) also printed on the bottom of the router (e.g., “goodlife”). You will be changing these later.

Once your device is connected to the router’s WiFi, open a web browser tab and enter 192.168.8.1 in the address bar. It is recommended to use Chrome or Firefox web browsers, but Safari also works. You will be connected to the GL.iNet’s setup screens. Choose your language, time zone and create a password for the GL.iNet. This is the admin password for accessing the router’s settings pages and can be different from the password used to connect to the router’s WiFi (to be set up later).

You will then be connected to the GL.iNet’s settings page which looks like this:

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Setting Up the GL.iNet’s WiFi Network

In the SETTINGS column, click the WiFi settings icon: mceclip1.png, then click the Setting button. You will see this window pop up:

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The Mode should be 300M, leave the Channel as is, and Encryption should be WPA2. Enter an SSID and Password of your choosing. The SSID is the name of the WiFi network that will be created by the router and to which you will connect Wyze Cam using the password you created.

Note: This password can be the same or different than the admin password you set up earlier.

At this point, you will no longer be connected to the GL.iNet (because it’s SSID has changed). Go to your device’s WiFi settings and reconnect to the GL.iNet using the WiFi network name (SSID) and password you just created. Re-enter 192.168.8.1 in the browser’s address bar. Re-enter your admin password if asked and you will be reconnected to the GL.iNet’s settings page. You should see the SSID you just created listed next to the WiFi settings icon.

Optional: In the GL.iNet WiFi settings, you can adjust the power level of the GL.iNet’s WiFi network. If the Wyze Cam will always be very close to the router, you may want to turn the power level down to 0 to make your router less visible in adjacent areas.

Connecting the GL.iNet to the Local WiFi

Click the WAN icon mceclip3.png under SETTINGS on the GL.iNet settings page. You will see this window pop up:

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Click the Repeater tab. Then click the down-arrow for the SSID field and choose the name of your 2.4GHz local WiFi network (This is the home or office WiFi that you normally use to connect to the internet). Enter the password for this WiFi network in the Password field. Click Mode and select “WISP”. Finally, if you want the GL.iNet to remember this WiFi network (recommended), then check the Remember box. GL.iNet will automatically connect to this network when it is available.

Your device (computer/phone/tablet) is now connected to the GL.iNet and the GL.iNet is connected to the internet via your local WiFi network. The outside internet connection is being passed to your device via the GL.iNet. To test this, open a new tab in your web browser and verify that you can connect to any outside web page (e.g. www.wyzecam.com).

Connecting the Wyze Cam to the Gl.iNet

Power up your Wyze Cam and, following the standard setup instructions (https://youtu.be/591OhccLKz0), connect your Wyze Cam to the GL.iNet’s WiFi network (not your local WiFi). Once the camera is set up, you can test that it is working by turning off WiFi on your phone and connecting to the camera via cellular data connection.

Once the Wyze Cam is linked to the GL.iNet, you will not have to set it up again unless you want to change the network that you want your Wyze Cam connected to. The GL.iNet’s WiFi network will remain constant and will be seen and connected to by the Wyze Cam.

Taking It on the Road

When you arrive at a hotel or other location with a portal page, power up your Wyze Cam and the GL.iNet. Connect your device (phone/tablet/computer) to the GL.iNet’s WiFi that you set up earlier. Enter 192.168.8.1 in the address bar of your web browser to reconnect to the GL.iNet settings (you may want to bookmark this page).

On the GL.iNet settings page, click the WAN icon mceclip3.png, then click New Connection. In the Repeater tab, select the SSID of the hotel’s WiFi. If the hotel’s WiFi is password protected, enter the password. Make sure WISP mode is selected. If you will be visiting this establishment again, check the Remember box and click Submit.

Note: You can see the list of WiFi networks that GL.iNet will automatically reconnect to by clicking the Saved Stations button.

With your device still connected to the GL.iNet’s WiFi, open a new browser tab and attempt to navigate to an outside website. You should be taken to the establishment’s WiFi portal page. Enter any required login, payment or terms acceptance that is required. At this point, the GL.iNet should be connected to the internet and you should be taken to the external webpage. Furthermore, your Wyze Cam should now be able to reach the outside internet. You can test this by turning off your phone’s WiFi and verifying that you can connect to the Wyze Cam.

What has happened is that the GL.iNet has let you use your device to satisfy the requirements of the establishment’s WiFi portal page. Once this has been accomplished, the GL.iNet remains connected even without your device present and can bridge the internet connection to any other devices (e.g., Wyze Cams) connected to its WiFi. Bear in mind that some establishments have a timeout for their WiFi connections. You may need to reconnect your device to the GL.iNet’s WiFi to reauthorize the connection via the portal page.

Difficulty Reaching the Portal Page

In some cases, you may have difficulty reaching the portal page due to DNS problems. If this happens, you can likely fix it by disabling the GL.iNet’s Rebind Protection. To do this, on the GL.iNet WAN (Internet Status) settings page, click DNS Settings, uncheck Rebind Protection and click Apply:

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The GL.iNet must have firmware v2.263 or later. You may have to unplug and re-power the GL.iNet for this setting to take effect.

 

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