My camera is constantly clicking

When your camera turns on Night Vision it moves a filter over the camera and can cause a temporary clicking sound. If it continues to click, you can try the following steps:

 

  1. When you hear the clicking, open up the Live Stream of the camera to check if it is cycling Night Vision On and Off.
  2. Cycle the Night Vision settings through AutoNVAuto.png, Off NVOff.png, and On NVOn.png to see if it will stop the continuous clicking.

Night_Vision_v2_Final.gif

If the issue persists, please create a recording of the camera clicking on your phone and submit a contact us with the footage. 

Was this article helpful?
141 out of 244 found this helpful
Have more questions? Submit a request