The Wyze Scale screen doesn’t turn on when I step on.

You may need to replace the batteries.

  1. Check that the batteries are installed correctly in the back panel of the device, then step on the scale.
  2. If the screen doesn't automatically turn on, replace the batteries. Step on the scale again.
    The Wyze Scale takes four AAA batteries. 

Still need help? Contact our Wizard team to continue troubleshooting here

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