Reach out to: Wyze Support
If you need general support or troubleshooting for your iHealth No-Touch Thermometer, reach out to our team here: Wyze Support.
You can also visit the iHealth support site for help articles, troubleshooting, and more at https://ihealthlabs.com/support/.
For Wyze Labs' returns and warranty policy for the iHealth Thermometer, see iHealth Thermometer Return Policy and Warranty Information.