Cam Plus Setup Guide

All CMC users have been automatically updated to Cam Plus - no additional sign up required. Didn't have CMC, but want to subscribe to Cam Plus? Start here.

First, sign up for Cam Plus at wyze.com.

To sign up for Cam Plus on the Wyze website:

  1. Go to Wyze Services in a web browser. You'll be directed to the Cam Plus page.
  2. Click Get Started below your preferred subscription plan.
  3. If prompted, sign in to your Wyze Services account.
    IMPORTANT: Your Wyze Services account email address must match your Wyze account email address. Your Cam Plus subscription is non-transferable, and you cannot update your email address in the Wyze app.
    • Enter your Wyze account email and password, then click Log in.
      • Forgot your login information? Click Forgot password?
      • Need to sign up for Wyze Services? Click Don't have an account?
        1. Fill out the sign up form.
        2. Check the I'm not a robot reCaptcha box.
        3. Click Create an account.
  4. Click Add a subscription.
  5. Select Cam Plus, then click Subscribe.
  6. Choose your preferred billing cycle, then click Next.
  7. Add how many cameras you want to subscribe to Cam Plus, then click Next.
  8. Review your order, agree to the Terms, then click Checkout.
  9. Enter your payment details., agree to the Terms, then click Submit.

Next, enable Cam Plus on your devices in the Wyze app.

To enable Cam Plus in the Wyze app.

  1. In the app, you'll see a New Subscription Available popup. Tap Finish Setup.
  2. Tap the toggle next to each Wyze Cam you want to enable Cam Plus on.
  3. Tap Activate.

Don't see the popup? Tap Account > Services > Cam Plus, then continue with Step 2.

Additional Steps for Wyze Cam Outdoor.

Since Wyze Cam Outdoor has battery life to keep in mind, you may not want to record for the full duration of motion. If that's the case, you can adjust the Recording Cooldown and Recording Length values to define the maximum length of each event, and whether there's any delay between when they're recorded. To get to these settings:

  1. Go to the Wyze Cam Outdoor in the Wyze app.
  2. Go to Settings.
  3. Select Event Recording.
  4. Tap either Recording Length or Recording Cooldown to change their values.

The value ranges for these settings are:

  • Recording Length ranges from 12 seconds to 5 minutes.
  • Recording Cooldown ranges from No Cooldown to 5 minutes.

Backup to Base Station is unavailable when using Cam Plus with Wyze Cam Outdoor.

Additional Notes:

You can only enable Cam Plus on the number of cameras you have purchased subscriptions for. Example: If you've subscribed 2 cameras to Cam Plus, you will only be able to activate Cam Plus on 2 cameras at a time.

Have more questions? Submit a request