"Name Your Price" Person Detection FAQ

Have questions about the "Name Your Price" Person Detection program? We've answered your top questions about this program, Person Detection, and Cam Plus below.

What is the "Name Your Price" Person Detection program?

This program is an optional, donations-based program that allows legacy users to subscribe to Person Detection. Legacy users can sign up for the service and name the price they think it's worth--even as low as $0. 

Who qualifies for "Name Your Price" Person Detection?

"Name Your Price" Person Detection is only available to users who signed up for Wyze before November 27, 2019. 

How do I subscribe to "Name Your Price" Person Detection?

Go to services.wyze.com/catalogs to sign up. **You must subscribe with the same email address that you use to sign into the Wyze app.**

What if I already have Person Detection?

If you already have Person Detection on your camera, you signed up to be a beta (pilot) tester. Beta testing for person detection is ending, and soon you will no longer have access to it without going through the official sign-up process. This is your chance to name your price and keep the service!

What does "Name Your Price" Person Detection include?

This program includes our original Personal Detection service, which gives you 12-second event videos in your Events tab. It is only available on Wyze Cam v2 and Wyze Cam Pan devices.

What is the difference between this and Cam Plus?

"Name Your Price" Person Detection qualified users will be able to pay what they want for person detection on 12-second event videos. This adds a ton of value, but nothing close to what you get with Cam Plus. 

Cam Plus combines Person Detection and Complete Motion Capture, which removes the 12-second limit and 5-minute cooldown between recordings. It captures all motion and detects people while doing it in full-length videos. If that sounds like a better fit for you, sign up for Cam Plus here. You cannot opt to pay $0 for Cam Plus.

When is the last day to sign up for "Name Your Price"?

October 21, 2020. After that date, Person Detection will only be available as a part of Cam Plus, which is $1.99/month per device.

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