Why is the free shipping promotion not discounting my cart? 

Items in your cart may not qualify for free shipping.

Our free shipping promotion is not applicable to preorder products because they are not available to ship right now. This includes:

  • Wyze Headphones
  • Wyze Thermostat
  • Wyze Cam Outdoor
  • Wyze Video Doorbell
  • Any accessories for these products.

The free shipping promotion also does not apply to Wyze In Response products such as face masks and health thermometers.

In order to get the free shipping promotion to work, remove products that are not applicable from your cart and try again.

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